Trends 2019 – Start Waking Up to the Potential

2019 is set to be a real game-changer in the hospitality industry. As more and more features and trends hit the market, there is a need to sit up and pay attention.

Christmas is over, New Years celebrations are done. Now we need to refocus and start thinking about the coming year and what we need to do to maintain or increase revenue.

Of course, we go through this every year and should be more than prepared for it, but things are going to change over the next year.

2019 is set to be a real game-changer in the hospitality industry. As more and more features and trends hit the market, there is a need to sit up and pay attention.

Let’s take a look over some of the things set to hit us in the coming year and how which ones I think we need to start implementing into our daily practice.

Frictionless Travel

More and more companies are taking advantage of new technologies to make guests travel experiences more pleasing and less hassle. For instance, airlines will now send your boarding card to your WhatsApp or Messenger account.

You can download apps that will allow you to call a taxi anywhere in the world. The lights and other facilities can all be controlled via your phone.

With these emerging and available technologies, you can really go the extra mile to make your guests experience one they will never forget. If they never forget, they will post it all over social media.

You can create an app that allows your guest to do everything on their phone. They could control the lights in their room. Pre-order drinks form the bar or food from the restaurant. Perhaps you can allow them to open the door via the App.

All these things are relatively simple to set up and we should all start to use the technology available to us. If we don’t, we will get left in the past.

Crypto Payments

We all know and have heard lots of stories about Crypto Currencies, but what do they mean for the average hotel? 2019 will see the major players; Ethereum, LiteCoin and Bitcoin gaining tranction.

So far a total of 450,000 hotels worldwide are using an app that allows Crypto payments. This includes hotels like the Marina Bay Sands in Singapore and Ritz-Carlton in Tokyo.

There are many ways to recieve crypto payments already out there that you can link to your own account. You can then advertise that your guests can pay with their crypto currencies. This will automatically put you above the rest and give you a shinny social media buzz.

Wellness and Wellbeing

These two words are ones that have been bounced around a lot over the last 6 months. With a worldwide movement to increase our overall wellbeing through natural treatments, exercises and healthy eating, this is going to take a firm hold this year.

There are already a lot of hotels, resorts and travel companies that are focusing on these types of travellers. Attempting to corner the market in advance is the plan. Read my previous article here, to find out more about how you can take a piece of the pie.

One thing to think about (if you are in a country where it is possible) is Cannabidiol (CBD) treatments. As the world wakes up to the massive and numerous health benefits of this non-psychoactive derivative of marijuana, 2019 will see a rise in health travellers.

Anyone from Cancer patients, Parkinson’s sufferers and even Epilepsy sufferers can benefit from the medicinal power of CBD and you can integrate this into your hotel to book some long term stays.

Eco Travellers: Zero Waste

Marriot international has announced recently that they want to cut food waste by 50% by 2025. This is great news for anyone that crys at the sight of a luxury buffet and how much will go to waste. You can get in on the action in your own way.

You could start by doing something simple like producing your own compost from the food waste. Perhaps install an irrigation system that works off the waste water the hotel generates.

Solar power and wind power are also two things you can install and take advantage of fairly easily and now cheaply too. One great idea I have come across is installing your own hydroponic fruit and vegetable farm. Yes the cost may be quite high initially, but when you factor in the cost savings for fruit and veg used in your kitchen then I think the ROI will be pretty quick.

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