Bidroom

What is Bidroom?

How can I start to use Bidroom?

Why do I need to register to search for the accommodation?

How can I search for hotels?

How to book?

How do I know my hotel reservation is confirmed?

How can I make a special request? For example, a sea view an extra bed or a champagne bottle?

When will I be charged for the reservation?

Do I have to provide credit card details to make a reservation?

How do I know my credit card information is safe?

How can I cancel my booking?

Is there a fee, if I need to cancel my reservation?

How to make sure my booking is cancelled?

Can I update my personal information?

How can I cancel my subscription?

I forgot my password, how can I change it?

Feel free to drop an email to our support gurus

Don’t forget to check our FAQ and always feel free to drop an email to our support gurus

+31 20 808 2880 Telephone

Monday - Friday

from 9AM to 5PM (CET)

Saturday - Sunday

from 9AM to 1PM (CET)